Dean Turner Art Policy

Delivery and Refunds Guarantee

Delivery:
We aim to dispatch your order within 3-4 days. However occasionally an item may be temporarily out of stock, or the artist may need time to schedule the drawing and painting of a sketch or painting. If this is the case we will inform you and you will receive your order within 21 days. Prints are normally dispatched by recorded delivery and carefully packed in strong cardboard tubes.

Refunds / Exchange:
In the unlikely event that any item purchased from Dean Turner Art is not in perfect condition when delivered to you, please notify us by email within three days of delivery and return it to us within fourteen days of delivery. We will then replace the item and refund your cost of postage. If upon receipt of an item purchased from Dean Turner Art you wish to exchange it, you may return it in perfect condition within fourteen days of delivery, together with notification of your alternative selection of at least the original value. We will then dispatch your alternative selection and if appropriate charge any difference in cost to your card.
None of the above affects your statutory rights.

Privacy Policy:
We guarantee that neither your email address nor any other contact details you provide will be sold or passed on to any other organisation or individual. If you have any questions, comments or complaints, please do not hesitate to email me

Each item is carefully rolled with wax paper placed over the face of the picture to safe guard any sticking or contact with other parts of the picture as it is rolled for placement in the delivery tubes ( see image ). The delivery tubes are made from durable thick cardboard which are designed for such delicate contents. They are Australia Post approved and each tube will be matched to the actual length of the picture being purchased. For international purchases the items will be air freighted where possible and then by courier to the delivery address, provided the destination country supports such services.
Where framing is part of the purchase (sold as a separate price from the quoted prices on this site and is only by request) with picture, the item will be packaged with bubble rap and placed in suitable sized timber box and air freighted as mentioned above, unless pre-arranged by client.

click for larger view

Terms & Conditions
www.deanturnerart.com

• This site is owned and curated by Dean Leroy Turner.
• Address: 27 Nundah Street, Miami, Queensland, Australia
• Web site Address: www.deanturnerart.com
• E-mail: info@deanturnerart.com
• Telephone: 07 55 764 396 - International callers: +617 55 764 396
Dean Turner Art Quality Control
• Please be aware that colour and brightness/contrast settings on your Mac or PC may affect the colour of paintings.
• Dean Turner Art attempts to represent art works as accurately as possible. However there may be small differences in colour between the original works of art and the images (which may be due to your own set due to your own set up of your own computer).
• Dean Turner Art use high quality and durable materials in the production of their artworks.
• Any information that you may give us will be warmly welcomed as we strive to give the best customer service that we possibly can.
Purchase Of Dean Turner Artworks
To make a purchase from Dean Turner Art:
1. Proceed to the picture of your choice and select one of the various sizes and mediums that you’d like to buy.
2. Click ‘add to basket’ (You can add more than one artwork to your basket).
3. Proceed to ‘your basket’, where the artworks and total costs (inc. p&p) will be displayed for your convenience.
4. When you are happy with your order, you will be asked to complete your order with one of the below
Payment Methods:
Paypal is our preferred method for payment and is the most secure and commonly used payment service on the internet. After completing the steps above you will be taken directly to Paypal's official website were secure payment via credit cards is available.You do not have to be a member of Paypal to make a purchase.
Your credit card number isn’t seen by us at any time.
All other payment methods on application
Dean Turner Art will endeavour to ship/post purchased artworks as soon as payments have been received and cleared.
• Shipment costs are included in the price of Dean Turner artworks.
• Dean Turner Art ships its artworks insured with a suitable courier.
• Dean Turner Art uses precise packaging when shipping artworks.
• Please refer to "Delivery and Refund" agreement
• Dean Turner Art will endeavour to respond to all complaints as soon as possible.
• Dean Turner Art reserves the right to refuse any order placed with us.
• All goods are subject to availability.
* THIS NOTICE DOES NOT AFFECT YOUR STATUTORY RIGHTS *
Privacy Policy
• Dean Turner Art is committed to protecting your privacy.
• We only use the information that we collect about you lawfully (in accordance with the Data Protection
Act 1998).
• We do not rent, sell or lease information to third parties.
• We will not e-mail you without your consent, after any transaction has been completed.
• Your Credit/Debit card details are only seen by our secure online payment system : ‘Paypal.
Copyright
Dean Leroy Turner owns the copyright of his artworks, which cannot be reproduced in any form without the express or written permission of the artist.
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including apples) and all other material on this web site are copyright
Dean Leroy Turner, or their content and technology providers. ALL RIGHTS RESERVED.
The concept, layout and design are copyright Dean Turner Art. ALL RIGHTS RESERVED.
Conditions of Web Site Use
Governing Law and Contract Formation
No contract will subsist between you and Dean Turner Art for the sale by it to you of any product unless and until Dean Turner Art accepts your order by e-mail confirmation that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Dean Turner Art sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the Australia. Further,
any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Australia, and you and Dean Turner Art irrevocably submit to the non-exclusive jurisdiction of the Australian Courts.
Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, DEAN TURNER ART IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS
WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, DEAN TURNER ART DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.
Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Dean Turner Art nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct,
indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Dean Turner Art does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Dean Turner Art its affiliates, directors, employees or other representatives.

Dean Leroy Turner owns the copyright of his artworks, which cannot be reproduced in any form without the express or written permission by him.
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including apples) and all other material on this web site are copyright.
Dean Leroy Turner, or their content and technology providers. ALL RIGHTS RESERVED.
The concept, layout and design are copyright Dean Turner Art. ALL RIGHTS RESERVED.
Conditions of Web Site Use
Governing Law and Contract Formation
No contract will subsist between you and Dean Turner Art for the sale by it to you of any product unless and until Dean Turner Art accepts your order by e-mail confirmation that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Dean Turner Art sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the Australia. Further,
any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Australia, and you and Dean Turner Art irrevocably submit to the non-exclusive jurisdiction of the Australian Courts.

OFFENDERS WILL BE PROSECUTED